Thank you for visiting Appliance Rescue Service's General Electric dishwasher recall site. In cooperation with the U.S. Consumer Product Safety Commission, GE Appliances is conducting a voluntary safety recall of certain GE and Hotpoint dishwashers that were manufactured between April 1983 and January 1989. The slide-type switch for the "heated dry/energy saver" function can melt or ignite, presenting a fire hazard. GE and the CPSC have received reports of 50 incidents with seven cases of fire escaping the dishwasher. In three cases, the structure of the house or apartment was damaged. No injuries have been reported.

Open your dishwasher door completely so that you can see inside. The rectangular tag showing the model and serial number is located either on the right or left inside edge of the tub as shown below.



The only models that are affected by the recall are the GE and Hotpoint dishwashers that were manufactured between April 1983 and January 1989. The affected GE and Hotpoint dishwashers have the following model and serial numbers:

Model Number Serial Number GSD500D Serial Numbers containing A, M, R, S, T, V, Z as the second character. GSD500G GSD540 HDA467 HDA477 HDA487

sample serial label Note: The second character of your recalled dishwasher's serial number must contain one of the listed letters. Here is an example: FM234567

If the model and serial number matches the above description, then your dishwasher is affected by this recall. Please write your model and serial number down. You will need this information for the on-line rebate form. General Electric offers several options for dishwashers impacted by this recall.

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Will GE repair the dishwasher?

No. GE will not pay for repair of the dishwasher. (contact Appliance Rescue for repair options)

Can I continue to use my dishwasher?
No. You should immediately unlatch your dishwasher door, discontinue use and replace your dishwasher as soon as possible. Remember to remove the serial label from your old dishwasher prior to disposing of it. You will be required to mail your serial label once you receive your rebate certificate packet.

• A $75 cash rebate certificate toward the purchase of any new GE brand dishwasher.
• A $100 cash rebate certificate toward the purchase of any new GE Profile™ brand dishwasher.
• A $125 cash rebate certificate toward the purchase of any new GE Profile Performance™ brand dishwasher.
• A $25 cash refund toward the purchase of any new non-GE dishwasher*, plus a free one-year service agreement from GE, to take effect after the expiration of the manufacturer's express warranty.

*NOTE:  Appliance Rescue Technicians recommend Whirlpoool, Roper, and Kitchenaid Dishwashers. (a non-paid endorsement)

NOTE: To qualify for these rebates you must provide:

1. A copy of a receipt showing purchase of the new dishwasher from a retail store.
2. The removed serial label from the old dishwasher.
3. A signed statement that the old unit has been replaced.

This program is available only to those consumers who purchase new dishwashers from retail stores. It is not available to those customers who purchase appliances directly from GE Appliances through bulk or special orders. Call 1-800-599-2929 to discuss your options if this applies to you.

If your dishwasher is affected by this recall you can obtain a rebate certificate packet by completing the following online form. Once you submit the form, your rebate certificate packet will be mailed to you in 2-3 weeks, however, you can purchase your new dishwasher at your earliest convenience. Remember to remove the serial label from your old dishwasher prior to disposing of it. You will be required to mail your serial label once you receive your rebate certificate packet.



If you have any questions, please see our Questions & Answers or call 1-800-599-2929 for further information.